Computer Software Industry
ISV & SaaS Vendors
If you are a Software Development Firm, SaaS Provider, IT Services, Enterprise Software Developer, Cybersecurity Firm, or a Game Developer running ERP and other systems you require specialized reports and KPIs.
eyko has you covered with a rich set of templates to help you quickly build the reports and KPIs you need to run your business.
Top ISV / SaaS Reports and Dashboards
- Financial Reports:
- Income Statements, Balance Sheets, Cash Flow, Budget vs. Actuals
- Accounts Receivable/Payable Aging Reports
- General Ledger Reports
- Profit & Loss (P&L) Statements
- Project Management Reports:
- Project Costs
- Gantt Charts
- Resource Allocation
- Resource Utilization
- Development Project Reports:
- Feature Story
- Burn Down
- Bug Status and Triage Reports
- Technical Debt Reports
- Performance Objectives
- Release Forecast Reports
- Defect Burn Down
- Forecasting and Planning:
- Financial Forecasting
- Demand Forecasting
- Budget Planning
- Resource Allocation Planing
- Sales and Marketing:
- Customer Acquisition Costs (CAC)
- Customer Churn
- Revenue Churn
- Revenue Growth
- Customer Lifetime Value
- Net Promoter Score
- Marketing Qualified Leads Reports
- Sales Pipeline Reports
- DevOps Reports and Support:
- Continuous Integration
- SLA Metrics
- First Contact Resolution
- Case Resolution Time
- Defect or Bug Resolution Time
eyko Interactive Reports & Dashboards
Important ISV and SaaS KPIs to Track
- Revenue Growth
- Customer Churn
- Revenue Churn
- Renewal Rates
- Expansion Rates
- Cross-sell Rates
- Customer Lifetime Value (LTV)
- Customer Acquisition Cost (CAC)
- CAC/LTV Value
- SLA Score
- Net Promoter Score
- Market Share
- Customer Satisfaction
- Release Project Schedule
- Quality and Performance Metrics
- Custom KPIs